Star Micronics: Updating Your Printer's Settings

Activating Your Star Micronics Printer Integration

In this article, we’ll walk you through how to configure your printer with your online ordering store.

Retrieve your Printer’s IP address

Check the Printer IP Address

  1. Turn the power off. 

  2. While holding down the FEED button, press the Power button. Keep the FEED button held. 

  3. Once self-printing has started, release your finger off the FEED button. It may take 30-45 seconds before the second copy prints. 



  1. Once you have finished Self-Printing, remove the second sheet that was printed. There will be an IP address printed out at the bottom.



Open Login Settings Screen

Enter the IP address (example:, which you confirmed in Step 2, in the address entry field of the Web browser such as Safari. This accesses the target printer and opens the Web Configuration screen of the printer.


NOTE: If the Web Configuration does not display correctly, entering "https://[Printer IP address]" in a web browser may cause the Web Configuration to display incorrectly. Use "http://[Printer IP address]" when opening the Web Configuration.

Log in to Star’s Web Configuration

  1. Select “Login” from the menu displayed on the left side of the settings screen or from the menu button displayed on the upper-left side.

  2. Login using the default login name and password here: Login name = root / Password = public


  1. When logging in using the default password, a screen for changing the password opens. After changing the password, proceed to the next step.



Update Firmware

Follow these steps to update Star Micronics latest firmware version:

  1. Click Firmware update

  2. Click Check for Updates

  3. It will say that Firmware version 1.9.3 is available 

  4. Scroll to the bottom

  5. Click Download

  6. Be patient and do not turn off device/printer or click the back button until firmware is completely installed (the printer will reboot on its own once you click download). 

For Star Micronics Support: submit a ticket to the Star Micronics Technical Support team here or call them at (800) 782-7636 x995. 

Enable cloudPRNT to print from BentoBox's Online Ordering

Enable the CloudPRNT setting

  1. From the menu displayed at upper left, select “CloudPRNT” and set CloudPRNT Service to “ENABLE”

  2. Paste the CloudPRNT Server URL you copied from the BentoBox backend into the text box. 

    1. If you haven't copied the CloudPRNT Server URL yet, navigate to the Printers page (under Online Ordering >> Settings) in the BentoBox backend, select the "Add New" button and copy the CloudPRNT Server URL from the popup. 


  3. Enter "20" for polling time. (Note: the example below shows 30 seconds, however, we now recommend entering in 20 seconds.)

  4. Tap the submit button.


A screen where you can check and save the entered details will appear.


Save settings to the printer

From the menu in the upper left, select the “save” button, select [SaveRestart] device, and tap the “execute” button.
The settings are now saved to the printer.


Finalizing Your Printer's Connection 

Return back to the printer screen in the BentoBox backend and wait for the printer status tag to turn green (may take up to 10 seconds). Select “Add Printer” and a test print should automatically print from your printer. This confirms your printer is now connected. 



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