To disable a promo code that was previously created, follow the step-by-step below.
Click here to learn how to create a promo code.
To disable a promo code:
- Log into your BentoBox backend and click on "Promo Codes" under the Store Settings in the main navigation.
- Click “Promo Codes” and select the "edit" icon for the code that you want to disable.
- Click the "Enable" toggle to disable the promo code.
Reminder: If the code has never been used, turning the code on again will allow your customers to use it. However, if the code has already been used, disabling it will expire the code. An expired code can no longer be edited or used.