Managing Items

How to add new items to BentoBox's Online Ordering

Log into the BentoBox backend and navigate to the Online Ordering section.

Go to MANAGE MENU > Items.

Click the ‘Add New’ button at the top right to add details for a new menu item.

Here are the details you can add for each menu item:

Item Name: This is what the item will be called within the BentoBox backend, and what your guests will see on menus if you do not add an item display name (keep reading).

Item Display Name: Optional. This is the name that guests will see in your Online Ordering menu. If you don’t set an Item Display Name, your guests will see the Item Name (see above).

Description: This will appear in your Online Ordering menu for your guests to see and provides more information about an item.  

Menus: This is where you will see all of the menus that an item is associated with.

Item Image: Optional. If you add an image of your item here, it will show up in the Online Ordering page. Images should be at least  1800px wide and 1260 px tall. Learn more about photography specs here.

Item Price: This is the displayed price when an item is listed in the Online Ordering page. It is the base price for this item before the addition of any modifiers.

Tax Category: Some items have special tax distinctions that may depend on your local laws.

After adding any of the fields above, click the “Save” button to successfully add the item. 

This is how items look in the front-end: 

How to add item modifiers to items

Item modifiers provide optional or required customizations to menu items for your guests. 

For example, you might decide that you want your guests to have the option to add a protein option to a salad item, or you could require a selection be made for a specific taco filling. 

You can choose to add an existing modifier or a new modifier from the item level. For additional information on modifiers, learn more here: Managing Modifiers.

How to add dietary restrictions to menu items

For each menu item,  you have the ability to add dietary information across 4 categories. All choices are optional. See below for the categories and their options:

Spice Rating: Indicates if an item is “Spicy” or not

Dietary Type: Includes vegetarian, vegan, kosher, halal, organic

Allergens: Includes dairy, peanut free, egg, shellfish free, fish, soy free, dairy free, tree nut, egg free, wheat, fish free, peanut, tree nut free, shellfish, gluten free, soy, soy free

Calories: Add a number amount to show calories