Step-by-Step Guide to Importing Diner Data

This is a step-by-step guide to importing your Diner Data from a third-party service into the BentoBox Diner Database. To learn more about this tool and the associated features, visit this article.

1. Export external diner database from your third-party service. 

2. Download BentoBox CSV Template here.

3. Copy columns from the external database to the CSV template.

4. Save file as a CSV to your computer.

Import list of diners:

1. Log into the backend and naviaget to Diners > Database in the left-hand navigation.

2. Select Add Diners button in the top right-hand corner.

3. Select Import a list of diners (CSV) and hit Next.

4. Drag and drop or find and select your new CSV to upload, and hit Next.

   1. You may select to Overwrite duplicate diners who are already in your system, or have them uploaded again.

• Column names must match the template 

• Please only input the necessary information in the BentoBox CSV template (ie Diner Email, First Name, Last Name, Full Name, Phone Number, Birthday, Recent Visit Date)

• If you do not have any of the listed information (ie birth date, recent visit date, etc), please leave the column blank, but do not delete it.

• Do not add any additional columns to the template.

If you have any further questions or need additional assistance, please reach out to our Support Team by phone at (646)585-5021, by email at support@getbento.com, or submit a request here.