Payment Methods 

Edited

This article outlines how to process different payment types, card, cash, gift card, and split payments, on the POS.


Processing Payments

1. Card Payments

  • Open the check and navigate to the Pay tab.

  • Select Card as the payment method.

    • If digital receipts are enabled, diners can select a tip amount directly on the device.

    • If digital receipts are disabled, a tip line will appear on the printed receipt for manual entry.

  • Select a tip amount (e.g., 20%) and proceed to the payment screen.

  • Tap the card to process the payment.

  • Once complete, the check will close and the table will update to Closed on the table map.


2. Cash Payments

  • Open the check and go to the Pay tab.

  • Choose one of the following cash input options:

    • Custom amount: Manually enter the cash received.

    • Exact change: Automatically matches the check total.

    • Round up: Rounds to the nearest dollar.

  • Confirm the amount received.

  • The system will calculate and display any change due.

  • Select 'Print' if a paper receipt is needed.

  • Once paid, the check balance will be zero, and the check will close.


3. Gift Card Payments

  • Open the check and go to the Pay tab.

  • Select Gift Card as the payment method.

  • Enter the gift card code. 

    • Please note, it is not case-sensitive.

  • Tap Search to verify the card balance.

  • Confirm the payment.

  • The gift card amount will be applied to the check. If fully paid, the check will close.


4. Split Payments

  • Open the check and go to the Pay tab.

  • Tap the Split Pay button.

  • Choose how to divide the payment (e.g., part cash, part card).

  • Process each payment type accordingly.


FAQs 

Q: What happens if digital receipts are turned off?
A: A tip line will appear on the printed receipt for manual entry.

Q: Can I split a check between multiple payment types?
A: Yes. Use the Split Pay button to divide the payment evenly between two or three methods. 

Q: How are taxes handled across different payment types?
A: Taxes are calculated based on item settings and are applied consistently across all payment methods.

Q: Can I scan a gift card instead of manually entering the code?
A: Not at this time. Gift card codes must be manually entered.

Q: Can I split payments by item?
A: Not at this time. 

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