Point of Sale
Managing Diner Data in POS and Reservations
Understanding diner data is a big win for hospitality teams. With profiles that update automatically and match guests using phone number, email, or cr...
How to Complete a Closeout
The Closeout feature allows restaurant staff to reconcile checks, cash tips, and sales at the end of a shift directly from their Flex or Solo devices....
Online Ordering on POS
The Online Ordering feature in the POS system is an integrated system that helps restaurants manage customer orders efficiently. This guide walks you ...
Applying Service Charges in the POS
Service charges in the POS are applied at the check level and can be configured to include tax. This guide explains how to apply and manage service ch...
Applying Discounts in the POS
Discounts in the POS can be applied to individual items or entire checks. This guide explains how to apply, configure, and manage discounts directly f...
Configuring and Managing Taxes in the POS
This article explains how taxes are applied to checks, how to configure tax rules in the Dashboard, and how they interact with menu items and reportin...
Managing Checks in the POS System
Checks in the POS system help your team manage orders, take payments, apply discounts, and add service charges - all in one place. This guide walks yo...
Managing Coursing in the POS
Coursing helps organize menu items into service stages, such as Appetizer, Entrée, and Dessert, allowing staff to control when each course is sent to ...
Payment MethodsÂ
This article outlines how to process different payment types, card, cash, gift card, and split payments, on the POS. Open the check and navigate to th...
Managing Tables and Opening Checks
This guide will walk you through setting up tables, opening checks, navigating dining sections, and using key features like floor cues and server n...
What Is ServiceSync and How Does It Work?
ServiceSync is a built-in feature of Clover Hospitality that keeps your restaurant running smoothly, even when your internet connection is down. Whet...
How to Update Your Bank Account Information
If you need to update the bank account where your funds are deposited, our team is here to help. For security and compliance reasons, bank account upd...
Adding and Managing Employees in Your POS
To ensure accurate tracking of on-premise activity, each employee using the POS must have a unique profile and PIN code. This allows the system to log...
Setting Up and Managing POS User Permissions
User permissions ensure that each employee has the appropriate level of access to perform their role within the restaurant. Whether it's a server taki...
Product Mix (PIMX) Report
The Product Mix (PMIX) Report provides detailed insights into item-level POS sales. It helps restaurant operators understand how individual menu ite...