QR Code Order & Pay Ordering FAQs
QR Code Order & Pay provides contactless ordering & payment at the table for quick-service and full-service restaurants.
What are the benefits of Dine-In Ordering for restaurants?
QR Code Order & Pay helps restaurants deliver a contactless ordering experience that's fast, safe, and simple. This converts more visitors into paying customers by turning tables faster and delivering a positive guest experience that drives more repeat visits.
How does BentoBox provide the best contactless ordering for dine-in restaurants?
Customers gain access to pickup and delivery ordering at no additional cost, and they get up-and running quickly, with tabletop signage mailed to them and paying off their monthly cost with one dine-in meal. Plus, it’s simple to manage incoming orders and instantaneous to update a menu over time. Deliver a faster, safer dining experience that improves your bottom line. Guests scan a QR code to place an order with payment from their table; servers monitor for incoming orders through a real-time feed and then enter to the POS or orders print directly to the kitchen, bypassing the POS.
How much does this cost?
QR Code Order & Pay is available as a module that enhances our BentoCore platform. It is $19/mo per location, and there is a $0.99 diner fee for speed-of-service that is waived for any follow-up orders from the same device.
How long does it take to get started? What do you need from me?
We can get you up and running in under 10 business days (or sooner if you want to start accepting orders before your tabletop signage arrives). All we need is your menu.
How are payments processed?
Payments are processed the same as with pickup and delivery orders — through Square or Stripe. Guests using this solution are enjoying the ability to order and pay on their own, adding follow-up orders and returning for repeat visits.
How is this different from other solutions?
You gain access to pickup, delivery, and dine-in orders as part of a low monthly cost of $49/month with a BentoBox website or $79/month without one. We build your ordering experience, you see ROI in your first 1-2 dine-in orders, and you convert more visitors into paying customers over time by collecting email addresses automatically for every table.
What about servers? What are their roles?
Your servers can be as involved as you want them to be with guests. They become the sommelier of your menu, and they enter orders into your POS once they show up pre-paid in BentoBox.
Payment upfront? Can you not keep the check open?
We’ve seen success so far with upfront payment. 33% of guests at restaurants in beta are completing checkout and submitting follow-up orders.