Getting Started
Delivery Zones and Fees for Takeout & Delivery
If you staff your own delivery drivers, you can set up your delivery zones and fees for each zone in BentoBox. Once you log in and go to Online Ord...
Guest Experience - Takeout & Delivery
In Takeout & Delivery, your guests can see and order from your menu in a streamlined view. They choose a time and date, and see the menu available at ...
Takeout & Delivery Overview
This tutorial is exclusively for BentoBox's Takeout & Delivery, a solution for pickup, delivery, and dine-in orders. Takeout & Delivery can be activat...
Getting Started With Takeout & Delivery
BentoBox's Takeout & Delivery is a solution that allows you to accept pickup, delivery, and dine-in online orders through your website. These incoming...
General Settings
In this article, you’ll learn how to set your Takeout & Delivery settings across all locations.  Store Header Image: This applies to multi-location r...
Notifications for Takeout & Delivery
Notifications are alerts that get sent to your staff — by email or phone. You can create notification groups and select different emails or phone numb...
Location Settings for Takeout & Delivery
This article reviews settings that can be configured per location within BentoBox's Takeout & Delivery. It also touches on managing menus and updating...
How to Set Up a Custom Fee
Custom Fees give restaurants the ability to assess a flat dollar or percentage amount fee onto every order. This Custom Fee is passed onto diners and ...
Email Notification Groups for Takeout & Delivery
Once you have set the Email Notification triggers for Takeout & Delivery, these notifications will automatically send from BentoBox based on the loc...
Takeout & Delivery: Tipping FAQ
Where can I set up tipping preferences for Takeout & Delivery? Go to Online Ordering > Manage Menus > Locations > Edit location > Scroll down to tippi...
Online Redemption for Digital Gift Cards
BentoBox’s digital gift cards are now redeemable during online ordering checkout! This exciting update to our online ordering and gift card features e...
Self-Setup for Takeout & Delivery
Here are step-by-step instructions to complete self-setup for BentoBox's Takeout & Delivery solution. First, log in to BentoBox by going to your get...
QR Code Order & Pay Ordering FAQs
QR Code Order & Pay provides contactless ordering & payment at the table for quick-service and full-service restaurants.  What are the benefits of Di...
Group Ordering
What is Group Ordering? Group ordering allows diners to place an order for a large group without collecting and entering all items from their party me...