Getting Started
Online Redemption for Digital Gift Cards
BentoBox’s digital gift cards are now redeemable during online ordering checkout! This exciting update to our online ordering and gift card features e...
Online Ordering: Tipping FAQ
Where can I set up tipping preferences for Online Ordering? Go to Online Ordering > Manage Menus > Locations > Edit location > Scroll down to tipping....
Dine-In Ordering FAQs
Dine-In Ordering provides contactless ordering & payment at the table for quick-service and full-service restaurants. What are the benefits of Dine-...
Self-Setup for Online Ordering
Here are step-by-step instructions to complete self-setup for BentoBox's Online Ordering solution. First, log in to BentoBox by going to your getben...
Online Ordering Overview
This tutorial is exclusively for BentoBox's Online Ordering, a solution for pickup, delivery, and dine-in orders. Online Ordering can be activated as ...
Getting Started With Online Ordering
BentoBox's Online Ordering is a solution that allows you to accept pickup, delivery, and dine-in online orders through your website. These incoming or...
General Settings
In this article, you’ll learn how to set your online ordering settings across all locations. Store Header Image: This applies to multi-location rest...
Notifications for Online Ordering
Notifications are alerts that get sent to your staff — by email or phone. You can create notification groups and select different emails or phone numb...
Location Settings for Online Ordering
This article reviews settings that can be configured per location within BentoBox's Online Ordering. It also touches on managing menus and updating me...
Delivery Zones and Fees for Online Ordering
If you staff your own delivery drivers, you can set up your delivery zones and fees for each zone in BentoBox. Once you log in and go to Online Ord...
How to Set Up a Custom Fee
Custom Fees give restaurants the ability to assess a flat dollar or percentage amount fee onto every order. This Custom Fee is passed onto diners and ...
Group Ordering
What is Group Ordering? Group ordering allows diners to place an order for a large group without collecting and entering all items from their party me...
Email Notification Groups for Online Ordering
Once you have set the Email Notification triggers for Online Ordering, these notifications will automatically send from BentoBox based on the locati...