Guest Management

Chit Printing
Bento Book can be paired with a chit printer to automatically print guest notes, tags, and more for your server before they approach a table. Chit pri...
Guest Management Overview
With our Reservations and Waitlist products, you own your guest data . As you capture information from walk-in guests and online bookings, this i...
Automated Guest Confirmations Through SMS
This feature helps you reduce "no-shows" and maximize bookings.  The diner can confirm, modify, or cancel their booking by SMS prior to their reservat...
Guest profile system
Video highlights: Any time a guest gets added to the system (either manually or through an online reservation), they will have a profile added to the ...
Reservations Guest Feedback
Our built-in On-Premise Diner Feedback provides restaurants with the ability to collect and review order feedback from diners. For restaurants using o...
Notes management and guest tagging
There are five types of reservation tags that can be included on a booking: Checked-In. VIP. First time. Birthday. Anniversary.
Reservations Diner Profile Sync
Our built-in Diner Profile provides restaurants with a high-level view of a diner’s preferences, On-Premise dining activity, marketing activity, and m...