Billing
How to cancel your subscription
First of all, we're so sorry to hear that! If you're experiencing an issue, we would love to help resolve that. Please reach out to your Customer Succ...
How to update your billing information
To view and update the current plan and method of payment, log in to the backend and locate the Account Billing tab under Settings in the left-sid...
How to view and update point of contact and account billing information
To view and update the current plan and method of payment, log in to the backend and locate the Account Billing tab under Settings in the right-si...
What happens if my credit card payment fails?
Our system will retry your card 3 times over a 10-day period and will send an automated email to the main contact each time. (Instructions on how to ...
Credit Card Expiration Notifications
It is important to keep payment information up-to-date to ensure uninterrupted service. To assist in this process, we have implemented a credit card e...