Pre-Order & Catering Overview

Pre-Order & Catering captures upfront revenue through advance orders, letting guests order as soon as they want online, removing staff involvement in order-taking and payment, and helping the kitchen prepare for orders faster with operational prep tools.

If you’re taking orders in advance and preparing them in bulk, Pre-Order & Catering might be a good fit for your needs. Some examples of businesses that benefit from Pre-Order & Catering include bakeries, BBQ restaurants, meal kit businesses, businesses with catering offerings or seasonal menus like holiday pies, and catering-specific operations.

Watch video guide to Pre-Order & Catering (15 minutes). 

Pre-Order & Catering offers:

• A streamlined guest experience, built to turn visitors into paying customers
• Operational documents that summarize what to produce, what orders you have, and what is in each order
• Differentiated offerings by location & multiple menus with powerful controls
• New dashboard for managing catering orders and settings, all in one place

Pre-Order & Catering offers a better experience for your guests, and more revenue for your business. Guests choose a date and time when ordering, and see the menu available for fulfillment at that time. Single-page checkout makes things easier, faster, and more convenient for your guests, too.

Learn about the guest experience in Pre-Order & Catering, and how to configure it.

An all-in-one-place dashboard lets you control your orders, configure your store, set up menus, and more.

• Learn about the guest experience
• Learn about updating your location settings
• Learn about creating items
• Learn about creating menus
• Learn about configuring a menu on a location
• Learn about managing Pre-Order & Catering orders
• Learn about operational documents
• Learn about notifications

Pre-Order & Catering vs Online Ordering

Pre-Order & Catering offers tools focused on larger orders, prepared in advance. Online Ordering offers tools focused on preparing orders as they come in.

Next: Guest Experience - What Guests Will See