Store Orders
How to fulfill orders in BentoBox
When you mark an item as fulfilled, this means 2 things: This removes the alert notification within BentoBox Your customer will get a confirmation ema...
How to manage store orders
When customers place an order in your store, it will appear in the Orders section of the BentoBox backend. To view your store’s orders, log in to the ...
Orders page management
When orders are placed in your store, they will appear in the Orders section of the BentoBox backend.  In the video that follows, we'll walk through ...
How to filter and export store orders
You can filter and export a list of all orders done and completed through BentoBox. If you have multiple product types (Gift Cards, Merchandise, Ticke...
Store Email Notifications
Emails are automatically sent from BentoBox based on the stage of the order . In order to setup those notifications, please go to Store Settings . W...
How to issue refunds in BentoBox
You may occasionally need to issue refunds for gift cards and e-commerce orders. To do so, just follow the steps below. Log in to the BentoBox backend...
Order History Export: How to Download Orders vs. Items
As of September 23, 2020, BentoBox users can choose to export orders at the Order-level or Item-level for all of the following:Â Pickup, delivery, and...
Chargebacks: How Stripe and Square Manage Disputes
This article outlines how payment processors Stripe and Square each manage chargebacks. The educational information below is meant to help you fight a...