Managing Orders

QR Code Order & Pay provides fast, safe, and simple contactless ordering and payment for tables at quick-service and full-service restaurants. QR Co...

This section of Takeout & Delivery includes the following pages:  Pickup & Delivery: Here you can monitor in real-time all new, incoming orders for p...

By default, Clover Hospitality by BentoBox Ordering allows you to accept scheduled orders up to 7 days in advance. If you would like to disable that a...

This article walks through Order History, a place where you can see a log of all orders that have come in across pickup, delivery, and dine-in for you...

Low Inventory is a feature that helps restaurants mark quantities for items that typically sell out across pickup, delivery, and dine-in orders. Resta...

Upsell is a free feature enhancement for Takeout & Delivery customers. Upsell allows you to offer additional menu items to diners, directly in the car...

In this article we’re going to make it easy to find trends with your order sales. You’ll be able to answer: Who are my highest spenders? What’s my ave...

If you run out of an item listed in your store, it’s easy to temporarily "86" (remove) it from your location in the backend. When items are marked as ...

Online Ordering requires all cancellations and refunds to be initiated by restaurants. Guests cannot independently cancel their order.  If you need to...

If there are certain dates that you expect to be closed (e.g. winter holidays, or 4th of July) you can add a closure within each of your locations. To...

Autopilot is a feature of Online Ordering that is turned on with a point of sale (POS) integration or a printer integration with Clover Hospitality ...

In case you need to turn off your store immediately, follow the instructions below. Please note that this will stop you from receiving new orders unti...

Order Pacing is a feature of Takeout & Delivery that gives restaurants the ability to set a cap on the number of orders that can be fulfilled per 15...

The Pickup & Delivery page is where you can view incoming orders for pickup and/or delivery in real-time and update order status. Orders are displayed...

(Click here if you are using Autopilot) When a pickup or delivery order is received, it will appear in the “Pickup” or “Delivery” in the Pickup & Del...