Getting Started
Group Ordering
What is Group Ordering? Group ordering allows diners to place an order for a large group without collecting and entering all items from their party me...
Location Settings for Online Ordering
This article reviews settings that can be configured per location within Online Ordering. It also touches on managing menus and updating menu hours fo...
How to Set Up a Custom Fee
Custom Fees give restaurants the ability to assess a flat dollar or percentage amount fee onto every order. This Custom Fee is passed onto diners and ...
Understanding Menu Hours
Menu hours let you control which menu the guests visiting Online Ordering can see based on the pickup or delivery time they’ve selected. Just like a g...
Delivery Zones and Fees for Online Ordering
If you staff your own delivery drivers, you can set up your delivery zones and fees for each zone in Clover Hospitality by BentoBox. Once you log in ...
Guest Experience - Online Ordering
In Online Ordering, your guests can see and order from your menu in a streamlined view. They choose a time and date, and see the menu available at tha...
Online Redemption for Digital Gift Cards
Clover Hospitality by BentoBox’s digital gift cards are now redeemable during online ordering checkout! This exciting update to our online ordering an...
General Settings
In this article, you’ll learn how to set your Online Ordering settings across all locations. Store Header Image: This applies to multi-location rest...
Getting Started With Online Ordering
Online Ordering is a solution that allows you to accept pickup, delivery, and dine-in online orders through your website. These incoming orders are ac...
Notifications for Online Ordering
Notifications are alerts that get sent to your staff — by email or phone. You can create notification groups and select different emails or phone numb...
Self-Setup for Online Ordering
Here are step-by-step instructions to complete self-setup for the Online Ordering solution. First, log in to the backend by going to your getbento U...
Online Ordering Overview
This tutorial is exclusively for Online Ordering, a solution for pickup, delivery, and dine-in orders. Online Ordering can be activated as an add-on t...
Online Ordering: Tipping FAQ
Where can I set up tipping preferences for Online Ordering? Go to Online Ordering > Manage Menus > Locations > Edit location > Scroll down to tipping....
Email Notification Groups for Online Ordering
Once you have set the Email Notification triggers for Online Ordering, these notifications will automatically send from Clover Hospitality by BentoB...
QR Order & Pay Ordering FAQs
QR Order & Pay provides contactless ordering & payment at the table for quick-service and full-service restaurants. What are the benefits of Dine-In...
