Bento Book
Log in to Bento Book
Once you have downloaded the Bento Book App on your iPad, please follow the below instructions: Open the Bento Book app. Enter your username and passw...
Main Menu and Settings
The main menu can be accessed at anytime by selecting the three bars in the top left corner. To access settings, open the main menu and select "Settin...
Setting up default table turnover times
Table turnover times are used throughout the system to calculate table availability (including wait times). These numbers should be as accurate as pos...
Setting up hours of operation and shift schedule (iPad App)
'Hours of operation' are your venue's opening and closing times. They do not necessarily represent your booking hours (the time frame you would like t...
Downloading the Bento Book app and technical specifications
Bento Book can be downloaded directly to your iPad via the App Store . Bento Book is a native iOS Application. To help you get started, we've outline...
Canceling a reservation or marking a party as 'no show'
The status of a booking can be modified within the Book app. To cancel a reservation or mark the party as a no-show, navigate to the parties list and ...
Modify daily capacity template (create capacity exception)
If you want to temporarily turn off the ability for guests to make reservations from your booking widgets (via your website or Facebook page). Please ...
Combining Tables
You may need to combine tables. Below are 2 examples of when you may need to combine a table and instructions on how to do so. A large party arrives a...
Adding a reservation on the iPad
You can manually add a reservation on the Bento Book app by following these steps: Click the + Book button at the top right corner. Following the scre...
Capacity management - Assistant
The assistant can be found at the top of the following pages: ' Capacity Control Template ' via Settings 'Capacity Control' via the Main Menu Here you...
Introduction to Capacity Control and Table Inventory
Managing table inventory can be daunting! However, if set up correctly, it can be a great tool to optimize traffic in the restaurant, fill more seats,...
Table States
Table states are color-coded table states that make it easy for your host to know exactly what is happening on the floor. There are 4 'table states' ...
Bento Book Reporting
With Bento Book Reporting, you can now effortlessly access and print daily reports before, during, or after a shift. This feature empowers operators t...
Modifying shifts (hours of operation) on a specific day
If you want to temporarily turn off the ability for guests to make reservations from your booking widgets. Please follow the below instructions: Click...
Troubleshooting - iPad(s) out of sync. 'Get All Operation Data' (iPad App)
Double-press the home button to bring up the running app list Gesture the Bento Book app 'up' off the screen to kill it Reopen the app and let it fini...
Organizing / sorting your party list
There are 5 unique ways to view your party list: Intermixed: chronological list of all upcoming reservations and wait parties. Split screen: upcomin...
How to connect and set up a chit printer
BentoBook can be paired with a receipt and AirPrint printers to automatically print guest notes, tags, and more for servers. You can find a full list ...
Reservation Location Settings
Manage the settings for your Reservations Widget from the back end of your Bento Box account. From your backend's dashboard, navigate to Reservations ...